Refund policy
Return & Refund Policy
We aim to provide a smooth and confident shopping experience. If you are not satisfied with your purchase, you may request a return within 7 days of receiving your order.
Return Eligibility
To qualify for a return, your item must be:
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Unused and unworn
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In its original packaging
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With all original tags attached
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Accompanied by proof of purchase
Once your return request is approved, you will receive:
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A return shipping label
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Instructions on how and where to send your item
Items sent back without prior approval will not be accepted.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please report it immediately with details and photos.
Our team will review the issue and resolve it promptly.
Non-Returnable Items
Certain items cannot be returned, including:
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Custom or personalized products
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Beauty or personal care items
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Sale items
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Gift cards
If you’re unsure whether your item is eligible, our support team can help.
Exchanges
To exchange an item, please initiate a return first.
Once the return is approved and processed, you may place a new order for the replacement item.
Refunds (Within 7 Days)
Once we receive and inspect your returned item, you will be notified of the approval status.
If approved:
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Your refund will be issued to your original payment method within 7 days.
Please note that banks or card providers may require additional time to process the refund to your account.